APC Service Plans
Advantages of AMC / SIB / Extended Warranty
Warranty Duration Options
Multi-year protection options available to meet your business requirements
Technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Parts included
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
Free shipping
Our Extended Warranty program offers you free shipping, making sure you get the replacements you need with no additional expense.
Silent Features :
  • 7x24 Upgrade option
    If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
  • Experienced Certified Field Service Engineer
    Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
  • Flexible Service Scheduling
    Flexible service scheduling options available to meet your business requirements
  • Free shipment of replacement parts
    Free shipment of any replacement parts needed, including free return shipment of faulty part.
  • Functional verification
    During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
  • Labor and travel expenses included
    Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
  • Experienced APC Certified Field Service Engineer
    Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
  • Comprehensive escalation and corrective actions process
    In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
  • Parts included
    Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
  • Written summary report
    APC project managers will provide you with written reports to keep you informed of the progress of your project.
  • On site troubleshooting
    While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
  • Labor and travel expenses included
    Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
Click here for pricing details
You can also buy these support packs online through our associate partnerwww.estorewale.com
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