1. Introduction
Essgi Infotech Private Limited ("ESSGI", "we", "our", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website essgi.in, use our SaaS-based Attendance & HR Management System, or interact with us in any manner.
By accessing our services, you consent to the collection and use of your information as described in this policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
We may collect the following types of information:
a) Personal Information (provided by you):
- Full name, email address, mobile number
- Company/organization name, designation
- Billing address, GSTIN, PAN number
- Payment information (processed securely via Razorpay — we do not store card details)
b) Employee Data (uploaded by your organization):
- Employee names, contact details, department, designation
- Attendance records, leave data, GPS check-in locations
- Claims, reimbursement details, salary information
c) Automatically Collected Information:
- IP address, browser type, device information
- Pages visited, time spent, referring URLs
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our SaaS platform and services
- To process subscriptions, payments, and billing
- To communicate with you regarding your account, updates, and support
- To send promotional communications (only with your consent; you may opt out at any time)
- To comply with legal obligations and enforce our terms
- To detect, prevent, and address fraud, security issues, or technical problems
4. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:
- Payment Processor: Razorpay processes your payment information under their own privacy policy. We do not store credit/debit card numbers on our servers.
- Service Providers: We may engage trusted third-party services (email delivery, cloud hosting, analytics) that assist in operating our platform, subject to confidentiality agreements.
- Legal Requirements: We may disclose information when required by law, regulation, court order, or governmental authority.
- Business Transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- SSL/TLS encryption for all data in transit
- Encrypted database storage for sensitive information
- Role-based access controls limiting data access to authorized personnel
- Regular security audits and vulnerability assessments
- Secure cloud infrastructure with automated backups
Despite our best efforts, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
6. Data Retention
We retain personal information for as long as your account is active or as needed to provide services. Upon cancellation or request for deletion, we will remove your data within 30 days, except where retention is required by law (e.g., financial records, tax compliance).
7. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your data (subject to legal obligations)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request export of your data in a standard format
To exercise any of these rights, contact us at info@essgi.net.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for login, session management, and security
- Analytics Cookies: To understand website usage and improve our services
You may disable cookies through your browser settings, though some features may not function properly without them.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to read their privacy policies before sharing any personal information.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a child's data has been collected, we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Essgi Infotech Private Limited
Email: info@essgi.net
Phone: +91 9513996931
Website: https://essgi.in